Privacy Policy
Effective March 30, 2026
About ClaudeStory
What ClaudeStory does with your data
ClaudeStory stores all project data locally in a .story/ directory inside your project folder. Tickets, issues, handovers, and roadmap files never leave your machine. The Mac app reads these files directly from disk.
Optional analytics and crash reporting
ClaudeStory includes anonymous analytics and crash reporting, which are enabled by default. You can opt out at any time in Settings.
When enabled, we use two services:
- Sentry GmbH (Frankfurt, EU) for crash reports and performance traces. Crash stack traces are collected with home directory paths replaced by ~ before upload. Each report includes app version, macOS version, build number, and whether experimental features are enabled. Session health data (app launch/close, session duration, crash-free rate) is tracked anonymously. Performance traces are sampled at 10%. No personal information is sent (
sendDefaultPii = false). Sentry privacy policy. - TelemetryDeck GmbH (EU) for usage analytics. We track which features are used (e.g., notes panel opened, terminal launched), error categories (e.g., file load failure), and bucketed project sizes (ticket and issue counts grouped into ranges like 0, 1-5, 6-20, 21-50, 50+). No exact counts, no project names, no ticket content. TelemetryDeck privacy policy.
What we do NOT collect
- Project names or directory paths
- Ticket titles, descriptions, or content
- Issue details or handover text
- Source code
- Personal information (name, email, IP address)
- Keystrokes or screen content
How to opt out
Open the Mac app, go to Settings (gear icon), and under the Privacy section toggle off "Send anonymous usage data and crash reports." When opted out, neither Sentry nor TelemetryDeck is initialized and no data is sent. The toggle takes effect immediately. Your preference is stored locally on your device and persists across launches.
Legal basis
We process analytics data based on our legitimate interest in improving the app. You can opt out at any time in Settings, which immediately stops all data collection.
Data retention
Crash reports and analytics are retained according to the default policies of Sentry and TelemetryDeck. We do not maintain a separate data store.
Your rights
You can request deletion of any data associated with your anonymous identifier by opening an issue on GitHub. Since we do not collect personal information, most data cannot be linked back to you.
Data transfers
Both Sentry and TelemetryDeck process data in the European Union. No data is transferred outside the EU.
Changes to this policy
We may update this policy to reflect changes in the app or applicable law. The effective date at the top of this page will be updated accordingly.